VoIP Call issues due to cloud provider connectivity issues

Incident Report for AYN

Resolved

This incident has been resolved.

Posted Feb 01, 2021 - 08:24 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 21, 2021 - 16:05 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 21, 2021 - 16:03 GMT

Investigating

We are currently investigating the issue with the cloud provider.

Posted Jan 21, 2021 - 16:00 GMT

This incident affected: Asyouneed 3rd Party Services and Canonbury Tenant Services (Hosted Phone Services).